QA Consulting sponsors ServiceNow Knowledge16

ServiceNow_Knowledge16

We are proud to announce that QA Consulting will be sponsoring ServiceNow’s Knowledge16 Conference in Las Vegas, USA. This year’s event will take place at the Mandalay Bay Hotel on the 15th-22nd of May.

Knowledge is now in its tenth year and is the world’s largest gathering of service management professionals and is the go-to destination for anyone who is ready to transform their enterprise by managing everything as a service.

This years conference has more than 200 breakout sessions, 120 hands-on labs, pre-conference training, multiple general sessions led by industry visionaries, as well as hundred of ground breaking solutions to help enable you to operate faster and become more scalable than ever before.

If you are attending Knowledge16 in Las Vegas please contact consulting@qa.com and arrange a meeting with one of our team or alternatively stop by our stand for a chat.

QA Consulting partners with ServiceNow

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QA Consulting are pleased to announce our new partnership with leading Service Management vendor, ServiceNow.

QA Consulting carefully select which technology vendors we engage with as partners. ServiceNow’s growing presence in the Service Management arena makes them a perfect addition to QA Consulting’s roster of Vendors we are proud to work with.

ServiceNow provides Service Management for every department in the enterprise including, IT, human Resources, Facilities, Field Service and more. They deliver a ‘lights-out, light speed’ experience through their enterprise cloud – build to manage everything as a service.

Our Partnership with ServiceNow will enable QA Consulting’s customers to benefit from the use of integrated and process based best practices to manage their IT Services and employees. QA Consulting has the expertise required to integrate, maintain and develop within ServiceNow in order to standardise service management in alignment to ITIL standards.

Tony Lysak, Managing Director, QA Consulting, commented “we carefully select which technology partners to work with and believe in investing time in exploring partnerships with Vendors whose solutions offer real, tangible business value and ROI. Partnering with ServiceNow was a logical decision for QA Consulting. With the growing demand for ServiceNow in the market and many companies struggling to grow their own capability, we are now in the perfect position to become their strategic delivery partner of choice”.

QA Consulting are excited to start our journey with ServiceNow and help enable our customers around the world operate faster and be more scalable than ever before.

Our time at the ServiceNow Sales Kickoff 2016

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QA Consulting were delighted to attend the ServiceNow Sales Kick Off as part of a new partnership at the Swan and Dolphin Resort, Disney Orlando Florida. People came from all over the world to attend the event to talk and realise 2015’s  global successes,  of which there were many.

We heard from keynote speakers, ServiceNow’s founder, Fred Luddy and now Chief Product Officer and Director, Michael Scarpelli, CFO, David Schneider, Chief Revenue Officer and Frank Slootman CEO on how through the use of their unified platform they have been transforming the way organisations work and have proven that everything can be offered as a service.

The atmosphere was great, ServiceNow’s ability to work with their customers by continually listening, addressing the problems organisations are facing today and adapting to change has meant they’ve seen significant growth since June 2004.

It’s important to realise its full potential but don’t think you have to start big you don’t! Really think about what you are hoping to achieve not what you’re trying to fix. I’ll admit it does require a change in perspective, I think we focus too much on what we’ve always done instead of taking a step back to realise what could be done.

Some questions probing us to really evaluate our current status were raised:

  • Are your current IT Operations relevant to your Business today?
  • Can your business adapt and change quickly?
  • Can you rapidly develop an application to meet with change?
  • Is it really possible to have everything as a service and what does this really mean?
  • Will driving efficiencies reduce costs and increase quality?

As we know, no two business processes are alike therefore they need to be extremely flexible or purpose built. We heard and saw scenarios and case studies including solutions to the questions raised above.  The message was quite clear.

We are excited to work with customers to help them realise their visions and we know people drive change, which is why ServiceNow are partnering with QA Consulting. We are providing Certified ServiceNow Consultants into the market to enable the development of their platform and yield better outcomes, reduce flight risk and allow you the customer to retain your IP.